Safe and Responsible Gaming

fb94 Responsible Play
Our Commitment

Play for fun — fb94 ensures gaming always stays controlled, safe, and for adults only.

⚠️ Important: This platform is for people aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games.

fb94 believes online gaming is a form of entertainment — but it is only enjoyable when done responsibly. Responsible play means staying in full control of your time and money. We are committed to providing every player with a safe and balanced gaming experience.

Gaming addiction is a real problem. fb94 takes this matter very seriously. We want you to play for fun, not under pressure. That is why our platform includes multiple protection tools to help you stay aware and in control.

For any questions about responsible play, contact our 24/7 live chat in Bengali or email us at [email protected].

Our Protection Tools

The tools fb94 uses to keep players safe

Self-Exclusion

You can take a temporary or permanent break from the platform. Once self-exclusion is active, you will no longer be able to log in, no bets can be placed, and all promotional communications will be stopped.

Deposit Limit Setting

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period ends — this prevents spending beyond your budget.

Time-Out Break

Set a time-out on your account for any period from 24 hours to 30 days. During the break your account will be completely inactive.

Session Time Limit

Set a time limit for how long you play in one sitting. When the set time is up, the system will automatically log you out.

Age Verification

Opening an account at fb94 requires age confirmation through a valid identity document. Accounts belonging to minors are closed immediately.

24/7 Support

If you feel gaming is having a negative impact on your life, contact our Bengali-speaking support team right away. They are always ready to provide the right guidance.

Recognise the Warning Signs

Gaming addiction is not always easy to spot. If you or someone close to you shows the signs below, it is important to take notice. The first step in responsible play is being aware of your own situation.

  • Feeling the urge to keep betting in order to win back lost money.
  • Feeling restless, irritable, or anxious when not gaming.
  • Hiding gaming activity from family or friends.
  • Taking out loans or using money meant for essential expenses to fund gaming.
  • Prioritising gaming over work, family, or social life.
  • Wanting to stop but being unable to — repeatedly going beyond set limits.
  • Losing focus due to gaming-related thoughts, or experiencing sleep problems.
Remember: Do not ignore even a single one of the signs above. The fb94 support team is ready to help — contact us via live chat or email [email protected].

How to Use the Tools

Activate anytime from Account Settings

Deposit Limit

Log in to your account and go to the "Settings > Responsible Gaming" menu. Set the maximum daily, weekly, or monthly deposit amount. Lowering a limit takes effect immediately; increasing one is subject to a 7-day waiting period — this protects you from making decisions in the heat of the moment.

Time-Out

Choose any duration from 1 day to 30 days. During a time-out, logging in, betting, and depositing will be completely blocked. Once this break has started, it cannot be cancelled before the set period ends.

Self-Exclusion

Choose self-exclusion for a long-term break. Options of 3 months, 6 months, 1 year, or permanent are available. While active, all promotional emails and live chat prompts are automatically stopped. This can also be activated through the support team.

Session Reminder

Set pop-up reminders at regular intervals to notify you how long you have been playing. This awareness often helps avoid spending too much time gaming.

Gaming History and Statement

View your complete transaction and gaming history at any time. Understanding your own patterns makes it easier to identify unhealthy habits early.

The Principles of Responsible Gaming

Gaming as Entertainment

Online gaming is a form of entertainment — not a reliable way to earn money. The first condition of responsible play at fb94 is accepting this fact. Only wager money you can afford to lose. Never game using borrowed money or funds set aside for your family's essential needs.

Set a Budget

Decide on a fixed budget for gaming each week or month. Once that budget is spent, stop — and wait until the next scheduled period. fb94's deposit limit tool automatically helps maintain this discipline.

Time Management

Decide in advance how much time you will spend gaming. Keep gaming a small part of your life — balanced with family, friends, work, and health, not above everything else. Session reminders and the time-out tool are useful for this.

Avoid Playing on Emotion

Do not increase your bets out of anger or frustration after a loss. Do not take excessive risks out of overconfidence after a win. Play with a clear head and a plan — that is the essence of responsible gaming.

Protection of Minors

fb94 strictly enforces the 21+ age requirement. If there are children or teenagers on your device, always log out of your account and keep your password private. Using parental control software on shared family computers is recommended.

Have the Courage to Seek Help

Gaming problems are nothing to be ashamed of — this is a treatable condition. If you or someone you know is struggling, contact the fb94 support team. We can provide awareness information and support, and help activate the necessary protection tools.

21+

For Adults Only

fb94 is a 21+ platform. No account is activated without age verification. Registering with a minor's identity results in permanent account closure and forfeiture of all balances. Responsible play starts with the right age.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Log in to your fb94 account and go to "Account Settings" > "Responsible Gaming". There you will find options to set daily, weekly, or monthly limits. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period. Contact live chat for help.

Yes, you can still withdraw any balance remaining in your account during a self-exclusion. However, new deposits and all gaming activity will be completely blocked. Contact the support team to process your withdrawal.

A time-out is a short-term break (1 to 30 days) that ends automatically after the set period. Self-exclusion is long-term (3 months to permanent) and cannot be reversed before the chosen period ends. For serious problems, self-exclusion is the right choice.

Start by having an open conversation with them — with empathy, not judgment. Encourage them to contact the fb94 support team (live chat or [email protected]). We can help activate the necessary protection tools and provide awareness information.

After a time-out, the account is reactivated automatically. For self-exclusion, once the chosen period ends you can contact the support team to reopen the account — though we recommend reviewing your decision carefully before doing so.

Yes. Age verification is mandatory at registration, and identity documents are requested in cases of suspicion. Parents should also stay vigilant — keep accounts logged out on shared devices, do not share passwords, and use parental control software.

Learn More and Enjoy

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