fb94's Privacy Policy

1 Introduction

fb94 ("we", "our", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy will inform you of what information fb94 collects, why it collects it, how it is stored, and with whom it is shared.

By using the fb94.cam website or creating an account, you will be considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

2 Information We Collect

Various types of information are collected on the fb94 platform for the purpose of providing services. A detailed description of this information is given below:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — our services are available only to those aged 21 and above)
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Email address (if applicable)
• Preferred username and password (stored in encrypted form)

2.2 Financial Transaction Information

• Deposit and withdrawal history
• Payment method details (bKash number, Nagad number, Rocket, Upay)
• Transaction date, time, and amount
• Bonus and promotional benefit history

2.3 Gaming Activity Information

• Play history and betting records
• Win and loss statistics
• Preferred game categories and sections
• Session duration and activity logs

2.4 Technical Information

• IP address and location (approximate)
• Device type, operating system, and browser
• Cookies and session tokens
• Platform access times and page view information

3 Purpose of Information Use

fb94 uses the information collected only for legitimate and necessary purposes. These purposes are listed below:

• Account Management: Completing the registration process, keeping login secure, and ensuring account safety.
• Payment Processing: Completing deposit and withdrawal transactions and maintaining financial records.
• Age Verification: Verifying date of birth to ensure the platform is used only by those aged 21 and above.
• Service Improvement: Personalizing the gaming experience and improving the performance of the platform.
• Fraud Prevention: Detecting suspicious activity, preventing money laundering, and maintaining platform security.
• Customer Service: Assisting the support team in resolving issues and providing accurate information in live chat.
• Responsible Gaming: Monitoring players' gaming behavior and providing assistance when needed.
• Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.

4 Data Storage and Security Measures

fb94 uses internationally standard security technology to protect your personal information. Our security measures include:

4.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transfers are secured
• Passwords and sensitive information stored with AES-256 encryption
• Two-Factor Authentication available
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

4.2 Organizational Security

• Only authorized personnel can access personal information
• Regular data protection training provided to staff
• Data access logs recorded and monitored

4.3 Data Retention Period

Information is retained while your account is active and for a defined period after account closure to meet legal and regulatory requirements. Financial transaction records are retained for the long term. When the need expires, information is securely deleted.

5 Sharing Information with Third Parties

fb94 does not sell your personal information under any circumstances or transfer it to any third party for commercial purposes. However, information may be shared in the following limited situations:

• Payment Processors: bKash, Nagad, Rocket, and Upay — only the minimum necessary information is sent to complete transactions.
• Game Providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game suppliers — gameplay-related information is transmitted to their platforms.
• Technology Service Providers: Contracted organizations providing cloud storage, cybersecurity, and analytics services operate under strict confidentiality agreements.
• Law Enforcement Agencies: Information may be provided to relevant authorities in the case of a court order or legal obligation.
• Fraud Prevention: In cases of cooperation with relevant agencies to prevent financial crime.

Your information will never be shared with any third party outside of the cases above.

6 Cookies and Tracking Technologies

The fb94.cam website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and operating the platform's core functions.
• Performance Cookies: Used to measure and analyze website performance.
• Functional Cookies: Used to remember your preferences and settings.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform services to not work properly.

7 Your Data Rights

As a user of the fb94 platform, you have the following rights regarding your personal information:

• Right to Access: You may request to view your stored personal information at any time.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your information be deleted.
• Right to Object to Processing: You may object to the use of your information for a specific purpose.
• Right to Data Portability: You may request a copy of your information.

To exercise these rights, contact our support team via live chat or email. Some information may not be possible to delete due to legal obligations.

8 Protection of Minors

The fb94 platform is intended only for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has used or registered on our platform, that account will be closed immediately and all associated information will be deleted.

If you become aware that a minor is using our platform, please contact us.

9 Handling Data Security Breaches

In the event of a data security breach, fb94 will take the following steps:

• Affected users will be notified as quickly as possible after the incident is identified.
• Information will be provided transparently regarding the nature of the breach, the type of data affected, and the steps we are taking.
• Affected users will be advised to change their passwords.
• Necessary steps will be taken to prevent similar incidents in the future.

10 Changes to the Privacy Policy

This privacy policy may be updated from time to time due to improvements in fb94's services, changes in law, or other reasons. Changes will be published on this page and the "Last Updated" date will be revised.

For significant changes, registered users will be notified at login or via their contact details. Continued use of the platform after changes have been made will be considered acceptance of the new policy.

We recommend that you review this page regularly so that you are always up to date on fb94's privacy policy.

11 Contact and Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7 on the fb94.cam website

Our dedicated support team will process any requests related to your information promptly.