Frequently Asked Questions
Answers to all your questions about fb94
From opening an account and depositing via bKash, to claiming bonuses and responsible gaming — find detailed answers to all your fb94 questions right here.
fb94 is a trusted online gaming platform for players in Bangladesh. Whether you are new or have been playing for a long time — this page provides complete answers to the most frequently asked questions about account registration, deposits and withdrawals via bKash and Nagad, bonus terms, game guides, and our security measures. If you cannot find an answer, contact our 24/7 live chat directly.
Account and Registration
Account and Registration
To open an account at fb94, you need an active mobile number, an email address, and a strong password. The registration process is fully online and takes just a few minutes. A national ID card or other valid identity document may be required for account verification.
fb94 is for users aged 21 and above only. By registering on the platform, you confirm that you are over 21 years of age. If there is an issue verifying your age, your account may be temporarily suspended. We follow a strict age verification process to ensure responsible gaming.
No. Each person may only use one account at fb94. Creating multiple accounts may result in all accounts being closed, and any deposited balance may be forfeited. If duplicate accounts are detected, our support team will reach out to you.
Click the "Forgot password?" option on the fb94 login page. A reset link or code will be sent to your registered email or mobile number. Follow the instructions to set a new password. If you have trouble, our 24/7 live chat is available to help.
Account verification is usually completed within a few hours. The process is faster when the submitted documents are clear and complete. To check the status of your verification, contact us directly via live chat — our support team is always ready to assist in Bengali.
Deposits and Withdrawals
Deposits and Withdrawals
fb94 currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. These are the most widely used mobile banking services in Bangladesh, so you can transact easily from anywhere.
Deposits at fb94 via bKash are usually instant — in most cases, the balance is added to your account within a few minutes. The same speed applies to deposits via Nagad, Rocket, and Upay. If there is a delay for any reason, contact live chat with your transaction ID.
The minimum deposit amount at fb94 is ৳200 (for all payment methods). The minimum withdrawal amount is ৳500. These limits apply equally across all methods — bKash, Nagad, Rocket, and Upay.
Withdrawals at fb94 are generally processed within 15 minutes to 2 hours. The process is faster when account verification is complete and all conditions are met. Additional identity verification may be required for your first withdrawal.
fb94 does not charge any deposit or withdrawal fees on its own. However, bKash, Nagad, Rocket, or Upay may apply their own service charges, depending on the policies of the respective app. It is a good idea to check the fee structure of that app before making a transaction.
Yes, all payment channels at fb94, including Nagad, use SSL encryption to keep your financial information secure. fb94 does not ask for your mobile banking PIN or password directly — complete transactions only through the designated payment portal.
Games and Rules
Games and Rules
To bet on BPL matches at fb94, go to the cricket section first. From the available matches, select your preferred event, view the markets (match winner, top batter, etc.), and set your bet amount. Both pre-match and live betting options are available.
Slot games at fb94 use Random Number Generator (RNG) technology, which makes every spin completely independent and fair. Players choose their bet amount and paylines, spin the reels, and receive a reward when a specified combination appears. A variety of popular slots from PG Soft, JILI, and Pragmatic Play are available at fb94.
Yes, fb94's live casino games are fully optimized for mobile browsers. On any Android or iOS smartphone or tablet, you can play Baccarat, Roulette, Blackjack, and Andar Bahar with live dealers through a mobile browser — no dedicated app needed.
RTP (Return to Player) is the theoretical rate at which a percentage of the total bets placed in a game is returned as winnings over the long term. For example, a 96% RTP means that on average ৳96 is paid out for every ৳100 wagered. This is a statistical average — results may vary from session to session. fb94 works with verified game providers to ensure fair play.
Yes, fb94 offers live betting on IPL, T20 World Cup, and other major international cricket tournaments. Go to the cricket section at fb94 to view real-time odds and place bets while the match is in progress. Special promotional offers are also available for Bangladesh Tigers matches.
Bonuses and Promotions
Bonuses and Promotions
By opening a new account at fb94 and making your first deposit, you can receive a 200% bonus of up to ৳10,000. This means depositing ৳5,000 lets you start playing with ৳15,000 in total. To claim the bonus, your account must be fully verified and you must use the specified payment method.
The wagering (rollover) requirement for the fb94 welcome bonus is 25x. This means you need to wager 25 times the bonus amount before it can be withdrawn. For example, if you receive a ৳1,000 bonus, it becomes withdrawable after placing a total of ৳25,000 in bets.
fb94 has three VIP tiers — Bronze, Silver, and Gold. The Bronze tier offers weekly cashback of up to 0.3%, Silver up to 0.5%, and Gold up to 0.8%. Regular players can gradually advance to higher tiers through their normal activity.
The games and categories eligible for bonus use are generally listed in the terms and conditions of the promotion. Most slot games count in full toward wagering, but some live casino games or cricket betting markets may contribute partially or not at all. You can view the specific terms for each bonus on the fb94 promotions page.
Weekly cashback for VIP players at fb94 is generally credited to accounts on a specific day each week. The cashback amount depends on that week's total betting activity. The higher your VIP tier, the higher your cashback rate.
Security and Responsible Gaming
Security and Responsible Gaming
Yes, fb94 uses SSL encryption technology to protect all personal and financial information. Your data is never sold to third parties. For more details, please see our privacy policy page.
fb94 places the highest priority on responsible gaming. For a temporary or long-term break or self-exclusion, contact our 24/7 live chat support. Our team will assist you in Bengali. For more information, please see the responsible gaming page.
Yes, fb94 offers the ability to set deposit limits as part of its responsible gaming tools. You can set daily, weekly, or monthly deposit limits. To set or change these limits, contact the support team via live chat.
fb94 uses software only from verified and reliable game providers — games from many well-known companies including PG Soft, JILI, Pragmatic Play, Spribe, and Evolution Gaming are available here. The games from these providers are regularly audited by independent third parties, which guarantees fair and unbiased play.
Signs of gaming addiction include spending beyond your budget, placing more bets to recover losses, and neglecting family or work. If you notice these signs, contact the fb94 support team immediately. Our responsible gaming page has a support guide to protect you and your family.
Yes, fb94's customer support is ready to serve you in Bengali 24 hours a day, seven days a week. Any issue — account, payment, bonus, or technical — is resolved promptly through live chat. Support is also available by email: [email protected].
Still have questions? Contact support
Our Bengali support team is ready to serve you 24/7. Log in to live chat and get help right away.
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